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Delivery Policy
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LONDON BELLE
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At London Belle, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding order processing, shipping and delivery.
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ORDER PROCESSING
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All orders are processed Monday to Friday, excluding public holidays.
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
During peak periods, promotions or public holidays, processing times may be slightly extended.
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DELIVERY TIMES
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Estimated delivery times are provided as a guide and may vary depending on destination and carrier.
United Kingdom
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Standard Delivery: 5–15 Business Days
Delivery times may vary due to customs procedures, carrier delays or circumstances beyond our control.
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SHIPPING COSTS
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Shipping costs are calculated at checkout and displayed before payment is completed.
We may occasionally offer free shipping promotions, which will be clearly communicated on our website.
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ORDER TRACKING
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Once your order has been dispatched, you will receive a tracking number via email.
You can track your shipment at any time through our Track Your Order page.
Please allow up to 48 hours for tracking information to become available after dispatch.
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CUSTOMS & DUTIES
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For international orders, customs duties, taxes or import fees may apply depending on your country's regulations.
These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
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DELIVERY DELAYS
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While we strive to meet all estimated delivery times, delays may occasionally occur due to:
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Customs inspections
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Weather conditions
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Carrier disruptions
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Public holidays
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High order volumes
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Events beyond our reasonable control
London Belle is not liable for delays caused by third-party shipping providers.
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INCORRECT SHIPPING INFORMATION
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Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is supplied, please contact us immediately.
We cannot guarantee changes once an order has entered processing or has been dispatched.
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LOST OR STOLEN PARCELS
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If your tracking information indicates that your parcel has been delivered but you have not received it, please:
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Check with household members or neighbours.
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Contact the shipping carrier directly.
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Reach out to our Customer Care team for assistance.
London Belle is not responsible for parcels lost or stolen after successful delivery has been confirmed by the carrier.
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DAMAGED PARCELS
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If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the packaging and items received.
We will review the issue and work towards an appropriate resolution.
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CONTACT US
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If you have any questions regarding shipping or delivery, our Customer Care team will be happy to assist.
Thank you for choosing London Belle.
Modern British Fashion. Effortless Elegance.
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